This privacy policy sets out how Filbert Press uses and protects your personal data.

Filbert Press is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified, it will only be used in accordance with this privacy statement.

Filbert Press may change this policy by updating this page. You should check this page periodically to make sure you are aware of any changes. This policy is effective from 1st June 2022.

Type of information we collect:

• Name

• Contact information including email and postal address

• Social media handles

We collect this information when you:

• interact or correspond with us by letter, phone, email, or through our website or via any of our social media accounts

• subscribe to our newsletter

• enter a competition or prize draw

• we will also collect certain information about how you use our websites and apps and the devices that you use to access them. This includes your IP address, geographical location, device information, browser type, referral source, length of visit to the website, number of page views, the search queries you make on the website and similar information. 

How we use the personal information we gather:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To improve our products and services

• To send occasional promotional emails about new books, special offers or other news you may find interesting

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

How we store your personal information:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your data protection rights:

Under the General Data Protection Regulation:

• You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us at the address below. 

• If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address below. We will promptly correct any information found to be incorrect.

• The lawful basis we rely on for processing this information is your consent and you are able to remove your consent at any time. You can do this by contacting us at the address below.

Filbert Press, 23 Prospect Place, Camden Road, Bath BA1 5JD